How do I register my mobile device to my Metadefender Endpoint Management Account?

Android:

Manual enrollment:

  1. Download the Android mobile application directly from the Google Play store (https://play.google.com/store/apps/details?id=com.opswat.gears)
  2. Once the mobile application is installed find it on the device and open it
  3. Touch the Menu icon on the top-right corner of the application
  4. Touch "Enroll the Device"
  5. Enter the Registration Code provided by your Metadefender Endpoint Management Administrator and if you have one the Group Name and touch "Enroll"

Automatic enrollment:

  1. Download the Android mobile application using the account specific link provided by your Metadefender Endpoint Management Administrator
  2. Once the mobile application is installed find it on the device and open it and the auto registration should be completed. In case the automatic registration fails, please enroll the device manually by following step #3-5 in manual enrollment process.

 

 

iOS:

Manual enrollment:

  1. Download the iOS mobile application directly from the Apple AppStore (https://itunes.apple.com/us/app/gears-mobile-security-performance/id1037540857?ls=1&mt=8)
  2. Once the mobile application is installed find it on the device and open it
  3. Touch the Menu icon on the top-right corner of the application
  4. Touch "Enroll the Device"
  5. Enter the Registration Code provided by your Metadefender Endpoint Management Administrator and if you have one the Group Name and touch "Enroll"

 

Automatic enrollment:

  1. Download the iOS mobile application directly from the Apple AppStore (https://itunes.apple.com/us/app/gears-mobile-security-performance/id1037540857?ls=1&mt=8)
  2. Once the mobile application is installed navigate to the account specific link provided by your Metadefender Endpoint Management Administrator
  3. Touch the 'Click here for automatic registration' link at the bottom of the page
  4. This should trigger the Application to open and automatically register the device. In case the automatic registration fails, please enroll the device manually by following step #3-5 in manual enrollment process.

 

 

This article was last updated on 2017-04-06
EA

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